FAQs
Q: What materials do you use to make your knives?
A: We use only the highest-quality materials to craft our knives, including premium steels for the blades and a wide range of handle materials such as stabilized wood, G10, and Micarta.
Q: Do you offer a warranty on your knives?
A: Yes, we stand behind the quality and craftsmanship of our knives, and offer a limited lifetime warranty against defects in materials or workmanship.
Q: How long does it take to receive a custom order?
A: Custom and preorder items typically require 10–21 business days, depending on the design, customization, and material availability. We will keep you updated if your order requires additional time.
Q: Do you offer sharpening and repair services?
A: Yes. Eligible knife purchases include complimentary professional sharpening before shipment. For later sharpening, repairs, or restoration work, please contact our customer service team for available service options.
Q: How do I care for my knife?
A: To keep your knife in optimal condition, we recommend hand-washing and drying after each use, avoiding exposure to extreme heat or cold, and storing your knife in a dry, safe place.
Q: Can I request a specific design for a custom order?
A: Absolutely! We work closely with our customers to create custom designs that reflect their unique style and needs. Our expert craftsmen will provide guidance and recommendations to help bring your vision to life.
